This page is intended for customers in the U.S.A. only

All our products are made-to-order and printed specifically for you. For this reason, we cannot accept returns for reasons such as size, color, or change of mind.

📌 Please review our size guides carefully before ordering to ensure the best fit.

If your item arrives damaged or with a printing defect, we will provide a free replacement or a full refund.

Steps to process a claim:
1. Contact us at customersupport@doggang.shop within 30 days of delivery.
2. Attach a photo clearly showing the defect or damage.
3. Our team will review your claim and offer a solution.

📌 We will either send a replacement at no extra cost OR provide a full refund, depending on your preference.

If your package does not arrive within the estimated delivery time, please check your tracking link first. If your order appears lost in transit:

Contact us at customersupport@doggang.shop.

We will verify the status with the shipping carrier.

If the carrier confirms it is lost, we will offer a free replacement.

⚠️ Important: Orders marked as ‘delivered’ by the carrier cannot be replaced unless there is documented proof of non-receipt.

Each item is made to order and printed just for you. For this reason, we do not offer direct exchanges for size, color, or preference-related reasons.

📌 Please carefully review our size guides before ordering to ensure the perfect fit.

If you ordered the wrong size or are unhappy with the print, contact us at customersupport@doggang.shop within 30 days of delivery. While we do not offer direct exchanges, we may be able to assist you with an alternative solution.
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How to Contact Us

For any return or exchange inquiries, please email customersupport@doggang.shop with your order number and a photo (if applicable). We strive to respond normally within 24-48 vusiness hours (Mo-Fr).